We value your trust and strive to make every dining experience seamless. Our clear returns and refund policy ensures fairness, transparency, and customer satisfaction.
Standard Bookings (1–5 guests):
Full refund if cancelled 24+ hours prior.
No refunds within 24 hours (ingredients prepped fresh daily).
50% refundable deposit required.
Full deposit forfeited if cancelled <48 hours pre-booking.
100% of deposit/per-person fee retained (covers reserved ingredients/table loss).
Rooftop Closure: Full refund or rescheduling (monsoon/wind advisories).
Indoor Relocation: No refunds – guaranteed seating provided.
Immediately inform staff: We’ll replace the dish or credit its value to your bill.
No post-meal refund requests honored (PSQCA compliance).
Card Payments: 7–10 business days via original payment method.
Cash Deposits: Refunded in cash at restaurant within 48 hours.
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© 2025 The Spice Route — Copyright
QUICK LINKS
CONTACT
TIMINGS
© 2025 The Spice Route — Copyright
