We respect your privacy and protect your personal information with the highest standards of care. Your data is only used to enhance your experience and is never shared without your consent.
Reservations: Name, phone, email, special requests (allergies/occasion).
Online Orders: Delivery address, payment method (card/bank details via PCI-DSS compliant gateways).
Website Use: Location (for delivery radius), device IP, cookies (optimize menu browsing).
CCTV: Entry/exit areas only (security compliance).
We never sell data. Limited sharing with:
Payment Gateways: 1Link/JS Bank (PSO-DSS compliant).
Delivery Partners: In-house riders (NDA-bound).
Regulators: FBR tax audits only.
Reservations/Orders: 6 months (PSQCA requirement).
Marketing lists: Until opt-out (reply STOP to SMS).
CCTV footage: 30 days (Punjab Security Act).
Under Pakistan Personal Data Protection Bill 2023:
Access/correct your data: Email privacy@thespiceroute.pk.
Delete data: Valid for non-transactional info (e.g., newsletter signups).
Opt out of marketing: Unlink via Instagram settings or SMS STOP.
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© 2025 The Spice Route — Copyright
QUICK LINKS
CONTACT
TIMINGS
© 2025 The Spice Route — Copyright
